Purchase policy

Thank you for shopping in our online store. We present our purchasing policy in this document so that our customers are well informed of their rights and responsibilities.

1. Ordering and delivery:

• Online orders are accepted 24/7.
• We ensure that orders are processed as quickly as possible and delivered within the estimated time, which you will be informed after the order is confirmed.
• The delivery price may vary depending on the size and weight of the ordered goods.
• Orders can be delivered only to the territory of Lithuania.

2. Return and Exchange Policy:

• If you are not satisfied with the product you received or want to exchange it, please contact our service department within 14 days of the date of receipt of the product.
• Returned goods must be unused, undamaged and with original labels and packaging.
• When returning goods, the customer must attach a written request for the return of goods with completed personal data and the reason for the return.
• If the product is damaged or of poor quality, a replacement or refund of a similar product will be made by us.

3. Warranty and maintenance information:

• If the product has a manufacturer's warranty, it will be listed in the product description.
• We provide all necessary assistance to customers who require technical support related to the purchased goods.
• Before use, please read the relevant product instructions and follow the recommended care procedure.

4. Privacy policy:

• We store and use your personal data only to process orders, improve service and refine product offerings.
• We do not force customers to provide their personal information to third parties without your prior consent.
• More information on data processing and security can be found on our website.

5. Payment methods:

• We accept payments using Swedbank, SEB, Luminor, Citadele and Šiaulių bankas electronic banking.
• Payments must be made in Euro currency.
• Payments are processed through the MakeCommerce.lt payment platform, ensuring the security of your financial data.

6. Contact information:

• You can contact our service department by phone +3767201104 or e-mail by post infoschool@gmail.com at any time of the working day.
• MB "Wschool" address:
  V. Nagevičius str. 3 , Vilnius, Lithuania.

Our goal is customer satisfaction and reliability. If you have any questions or need more information, we are happy to help. Thank you for buying from us!